In compliance with the obligations established in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, we provide you with information regarding the processing of your personal data:

Who is responsible for processing your data?

RIBODEL, S.L. CIF: B33239104
Address: C/ DE LA MARCHA DEL HIERRO, 12 33401, AVILES.
Phone: 985565628
Email: administracion@ribodel.com
Web: www.ribodel.com
You can contact us in any way.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of the modifications.

If you belong to any of the following groups, consult the dropdown information:

+ WEB OR EMAIL CONTACTS

What data do we collect through the Web?
We may process your IP, the operating system or browser you use, and even the duration of your visit, anonymously.
If you provide data in the contact form, you will identify yourself to be able to contact you if necessary.

For what purposes will we process your personal data?

 

 

 

 

 

 

 

 

 

 

 

 

• To respond to your inquiries, requests, or petitions.
• To manage the requested service, respond to your request, or process your petition.
• Information by electronic means regarding your request.
• Commercial or event information by electronic means, provided there is express authorization.
• To perform analyses and improvements on the Web, regarding our products and services. To improve our commercial strategy.

 

 

 

 

 

 

 

 

 

 

 

 

 

What is the legal basis for processing your data?
The acceptance and consent of the interested party: In cases where it is necessary to complete a form to make a request and click the send button, doing so will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to that form or acceptance of the privacy policy.
All our forms have the symbol * next to mandatory data. If you do not provide those fields, or do not check the checkbox for acceptance of the privacy policy, the submission of information will not be allowed. It usually has the following wording: “□ I am over 14 and have read and accept the Privacy Policy.”

+ CLIENTS

For what purposes will we process your personal data?

 

• Preparation of the budget and follow-up through communications between both parties.
• Information by electronic means regarding your request.
• Commercial or event information by electronic means, provided there is express authorization.
• To manage the administrative, communication, and logistics services performed by the Responsible party.
• Billing and declaration of the appropriate taxes.
• To carry out the corresponding transactions.
• Control and recovery management.

 

 

+ SUPPLIERS

For what purposes will we process your personal data?

• Information by electronic means regarding your request.
• Commercial or event information by electronic means, provided there is express authorization.
• To manage the administrative, communication, and logistics services performed by the Responsible party.
• Billing.
• To carry out the corresponding transactions.
• Billing and declaration of the appropriate taxes.
• Control and recovery management.

 

What is the legal basis for processing your data?
The legal basis is the acceptance of a contractual relationship, or alternatively your consent when contacting us or offering your products to us in any way.

+ VIDEO SURVEILLANCE
For what purposes will we process your personal data?

 

 

 

 

 

 

 

• To ensure security and access to the facilities.
• To monitor the work of employees and other similar personnel.
• To evaluate the quality of the Service.

 

 

 

 

 

 

 

 

What is the legal basis for processing your personal data?

 

 

 

 

 

 

• To protect public interest.

 

 

 

 

 

 

 

To whom may we communicate your personal data?
To state security forces and/or judges and courts:

• In cases of criminal acts, verification of serious offenses, and similar situations.
• To exercise legitimate actions based on the right to our effective judicial protection.

How long will we store your personal data?
At most, for a period of 30 days.

Do we include personal data of third parties?
No, as a general rule, we only process the data provided by the owners. If you provide us with data from third parties, you must inform and obtain their consent beforehand; otherwise, you exempt us from any responsibility for non-compliance with this requirement.

And data of minors?
We do not process data of minors under 18 years old. Therefore, please refrain from providing them if you do not meet that age or, if applicable, from providing data of third parties who do not meet that age. RIBODEL, S.L. is exempt from any responsibility for non-compliance with this provision.

Will we make communications by electronic means?

 

 

 

 

• They will only be made to manage your request if it is one of the contact methods you have provided.
• If we make commercial communications, they will have been previously and expressly authorized by you.

 

 

 

 

 

 

What security measures do we apply?
You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all technical means and measures at our disposal according to the state of technology to prevent loss, misuse, alteration, unauthorized access, and theft of Personal Data.

To whom will your data be communicated?
Your data will not be transferred to third parties, except by legal obligation. Specifically, they will be communicated to the State Agency for Tax Administration and to banks and financial entities for the collection of the service provided or product purchased, as well as to the necessary data processors for the execution of the agreement.
In the event of a purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.
When we order it, the web development and maintenance company or the hosting company will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as us.

What rights do you have?

 

 

 

• To know if we are processing your data or not.
• To access your personal data.
• To request the rectification of your data if they are inaccurate.
• To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
• To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
• To port your data, which will be provided to you in a structured, commonly used, or machine-readable format. If you prefer, we can send them to the new responsible party you designate. This is only valid in certain cases.
• To file a complaint with the Spanish Agency for Data Protection or the competent control authority if you believe we have not attended to you correctly.
• To revoke consent for any processing for which you have consented at any time.

 

 

 

 

 

If you modify any data, we appreciate you informing us to keep them updated.

Do you want a form to exercise your rights?

 

 

• We have forms for exercising your rights; request them by email or, if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties.
• In cases where there are reasonable doubts about the identity of the requester, these forms must be electronically signed or accompanied by a photocopy of the ID card.
• The forms can be submitted in person, sent by letter, or by email to the address of the Responsible party at the beginning of this text.

 

 

 

 

How long do we take to respond to your Rights Exercise?
It depends on the right, but at most within a month from your request, and two months if the matter is very complex and we notify you that we need more time.

Do we process cookies?
If we use any type of cookies other than those necessary, you can consult the cookie policy at the corresponding link from the beginning of our website.

How long will we maintain your personal data?

• Personal data will be maintained as long as you remain linked to us.
• Once you disassociate, the personal data processed for each purpose will be maintained for the legally established periods, including the period in which a judge or court may require them according to the statute of limitations for legal actions.
• The processed data will be maintained until the legal periods mentioned above expire, if there is a legal obligation to maintain them, or if there is no such legal period, until the interested party requests their deletion or revokes the consent granted.
• We will keep all information and communications related to your purchase or the provision of our service while the guarantees of the products or services last, to address possible claims.

 

Date of last modification: 2024